Wait Node

Overview

Wait nodes allow you to control when users should move to the next node. To add a wait node, click the circle in between nodes and select one of the following types:

• Time delay
• Wait for condition

Time delay

You can keep the users at the current node for a period of time or until a time slot.

• Wait for a period of time: Users are moved to the next node in the journey map after a certain period of time has passed. You can set a duration under How long should people wait for.
• Wait until a time slot: Users are moved to the next node in the journey map when they reach a specified timeslot during the day or during the week.
  • Select Daily if you want to set timeslots during certain hours of the day.
  • Select Weekly if you want to set timeslots during certain days of the week.

Wait for condition

Users are moved to the next node in the journey map when they perform certain events. You can select up to 3 events to be the condition. Users meet the criteria when they complete any one of the events.

If the user does not complete the event for a period of time, they will be moved to the Timeout path. Under Timeout, you can click the edit icon to adjust the timeout period.