Test and Publish the Journey

Test the journey

After you've finished creating your journey, you can test the journey to visualize how a user traverses the journey before publishing it. From the top bar, click Test journey.

To add a test user, click Select user and search for the test user. Next, select a user, and click Select.

Search by entering the complete email, phone number, or user_id. The search results only include users who exactly match the data you entered. Searches are case-sensitive.
You can only add one test user.

Under Wait time settings, you can shorten the wait nodes to speed up the test process. Select Set all wait times (time delay nodes, time-out settings) to and set a new wait time. The wait time will be applied to the following nodes.

Time delay nodes
Wait for conditions nodes: Time-out settings
Message nodes: Time-out settings

Under Trigger node settings, if you select Bypass the trigger node, the test user will automatically enter the journey even if they do not meet the trigger condition.

Finally, click Start test journey to begin testing. In test mode, you can see the test user's position in the journey.

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Note
You may be subject to messaging fees when you send email and SMS messages during the test.

Publish the journey

When you have completed the settings, click Publish.

Once the journey starts running, its status will change to Active.

Editing the journey after publishing

Before making edits to a published journey, you need to pause it. The journey's current status determines what actions are available.

Status	Description
Draft	The journey hasn't been published yet. Draft journeys can be edited.
Scheduled	The journey has been published and is waiting to start at a future date and time. Scheduled journeys can be edited.
Active	The journey is published and currently running. Active journeys can't be edited.
Paused	No new users can enter the journey. Users already in the journey continue through their current flow. Paused journeys can be reactivated at any time and can be edited.
Stopped	The journey has ended. No new users can enter the journey and all existing users automatically exit the journey. Stopped journeys can't be edited or reactivated. To run the journey again, duplicate it and publish the new copy.

For example, if you'd like to make edits to a running journey, you first need pause it by clicking the three dots next to the journey's name and selecting Pause journey map.

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Note
Certain edits made after publishing may affect performance data:

Changing the journey structure (for example, moving a node to a different position) clears the performance data for each affected node.

Modifying a creative in a message node does not affect that node's performance data