Appier AI Agent

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To enable Appier AI Agent, contact your customer success manager.

Appier AI Agent is your AI-powered marketing and business strategy partner that transforms your business goals into structured, cross-channel execution plans, complete with campaign creatives and target audiences designed to maximize performance. In addition, the agent can answer questions and provide data-driven insights to help you achieve your marketing goals.

How Appier AI Agent works
Streamlining workflows with Appier AI Agent
Getting Started with Appier AI Agent

How Appier AI Agent works

Appier AI Agent uses a conversational interface powered by a unified data foundation, continually self-improving AI systems, and guardrails to reduce hallucinations strengthen reliability. To start working with your agent, simply a question or describe your marketing goal.

Appier AI Agent Architecture

Conversational interface

Describe an audience to target, a campaign to launch, or ask a question Plan a campaign to convert high-value users...

Self-awareness

Hallucination guardrails

Assesses its own abilities and validates decisions against verified ground truth to reduce hallucinations.

Confidence engine

Calculates accuracy probabilities for responses in real time to proactively mitigate risks.

Dynamic intelligence

Predictive intelligence

Leverages generative AI and machine learning to provide relevant, effective recommendations based on historical data.

Self-evolving engine

Continuously learns and improves based on live campaign performance and usage patterns.

Data foundation

Unified data

Appier's unified data platform provides the agent with a reliable view of your entire business landscape.

Expert knowledge

Trained on thousands of campaigns across key industries to ensure vertical-specific expertise from day one.

Streamlining workflows with Appier AI Agent

From idea to execution, Appier AI Agent helps you move from manual setup to an agent-guided workflow.

Appier AI Agent Attached Workflow

1. Define your goal

Describe what you want to achieve. You can also add context, such as channels, timing, products, audience, and constraints.

2. Appier AI Agent generates proposals

Based on your goals, the agent proposes structured campaign and audience plans for you to choose from.

3. Review and refine

After choosing the proposal that fits your needs, you can continue to review and refine the details until you're ready to launch.

4. Approve and launch

Verify the finalized strategy and approve the campaign and audience. Nothing runs until you approve it, ensuring you maintain full control.

Agent setup

	Step	Description
1	Enable Appier AI Agent.	Contact your customer success manager to enable Appier AI Agent for your organization.
2	Create a brand kit.	Your brand kit defines how the agent should represent your brand, including guidelines for your brand's visual identity, tone and voice, and industry.
3	Review your data schemas.	Appier AI Agent relies on data schemas to provide relevant, accurate responses. We highly recommend reviewing your event and user schemas to ensure your data is accurate and meaningful.

Credit consumption

Certain agent actions, such as campaign previews and predictive segment creation, will consume credits.

Each organization has a shared credit balance.
Your organization's credit balance resets at the beginning of each calendar month.
If credit usage exceeds your current balance, credit overage charges are incurred.

For details about the operations which consume credits and their credit consumption rates see Credit Usage.

Data privacy

To ensure your data remains secure, Appier AI Agent adheres to the following data handling principles.

Personally identifiable information is strictly blocked from being sent to the underlying LLM.
Each client’s data is securely isolated and will never be used for or exposed to other clients.

Troubleshooting

If you encounter issues such as error messages or unresponsive behavior while using Appier AI Agent, please contact Appier Support ([email protected]). Click the link icon below the response to copy a debug link, and include it in your message so we can identify your issue as quickly as possible.