Journey Events

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To enable journey entry and exit events, contact your customer success manager.

Entry and exit events

These events are automatically generated when a user enters or exits a journey.

Event	Trigger
`journey_map_entry`	Generated when a user enters a journey by meeting the entry trigger condition.
`journey_map_exit`	Generated when a user exits a journey, regardless of the exit reason.

Shared parameters

Both events include the following parameters.

Parameter	Description
`identifier`	The user's ID.
`timestamp`	The time the event was generated.
`journey_map_id`	The ID of the journey.
`node_id`	Entry event: The ID of the first node the user entered. Exit event: The ID of the last node the user visited, whether or not they completed the journey.

Exit-only parameters

The following parameters are included only in journey_map_exit.

Parameter Description

journey_map_split_path_type The path the user took out of the last node before exiting. The value depends on the node type:

• Entry node, Update user attribute, Audience sync, Time delay: Empty.
• Channel node: sent, not_sent, delivered, not_delivered, clicked, not_clicked, viewed, not_viewed.
• Check condition: matched_path_<number> (for example, matched_path_1) or no_path_matched.
• Check reachability: reachable_on or not_reachable.
• Experiment node: path_<letter> (for example, path_A).
• Webhook (Check response disabled): succeeded or failed.
• Webhook (Check response enabled): matched_scenario_<number> (for example, matched_scenario_1), no_scenarios_matched, or failed.

If the user's profile was merged into another profile, the value is DROP, regardless of the node type.

journey_map_split_path_id The ID of the exit path. Only included when the exit node has multiple paths.

Parameter	Description
`journey_map_split_path_type`	The path the user took out of the last node before exiting. The value depends on the node type: • Entry node, Update user attribute, Audience sync, Time delay: Empty. • Channel node: `sent`, `not_sent`, `delivered`, `not_delivered`, `clicked`, `not_clicked`, `viewed`, `not_viewed`. • Check condition: `matched_path_<number>` (for example, `matched_path_1`) or `no_path_matched`. • Check reachability: `reachable_on` or `not_reachable`. • Experiment node: `path_<letter>` (for example, `path_A`). • Webhook (Check response disabled): `succeeded` or `failed`. • Webhook (Check response enabled): `matched_scenario_<number>` (for example, `matched_scenario_1`), `no_scenarios_matched`, or `failed`. If the user's profile was merged into another profile, the value is `DROP`, regardless of the node type.
`journey_map_split_path_id`	The ID of the exit path. Only included when the exit node has multiple paths.